Returns & Exchanges
At FOUR Editors, we stand behind the quality of our premium audio-visual hardware and software tools with a 30-day satisfaction guarantee. If your gear doesn't perfectly suit your workflow, we offer a streamlined return process to get you back to creating.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Gear
Carefully pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Quality Inspection & Refund
Once our technicians verify the hardware's condition and reset any software licenses, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing